Ethics Management
Sama aspires to create a sustainable world by practicing ethical management
maintained through fair and transparent corporate culture.
Code of Ethics
Sama endeavors to be a company that safely preserves our customers’ needs with mobile ease.
We engage in providing Customer Satisfaction Management, Co-existence and Co-prosperity with Business Partners,
Respect for Employees and Compliance with Ethical Standards, Protection of Shareholder Interest,
Contribution towards the development of the Country and the Society, Management which is geared towards Environment·Health·Safety.
To this end, Sama establishes a Code of Ethics, thereby promising our concrete commitment to it.
1. Customer Satisfaction Management
Recognizing that customer is the foundation of corporate existence, we realize customer satisfaction by providing what the customer truly values.
(1) We highly regard customers’ opinion and consider it the first priority when making business decisions.
(2) We provide exceptional product and services that meet customer needs and expectations.
(3) We cherish and protect customers’ personal information and benefit, while certainly executing what we promised them.
2. Co-existence and Co-prosperity with Business Partners
We pursue co-prosperity based on mutual trust and cooperative relationship achieved through transparent and fair transaction.
(1) We provide fair trade opportunities to our partners and guarantee reasonable trade condition, thereby developing as a mutual cooperative relationship.
(2) We trade fairly with our partners on an equal footing, and never engage in any wrongful acts using superior trading position.
3. Respect for Employees and Compliance with Ethical Standards
The company and the employees faithfully carry out their duties for mutual growth and development based on mutual trust and respect.
(1) The company respect employees as independent individuals and treat them justly based on their ability and performance.
(2) Employees should respect each other and accomplish their mission in a just and transparent manner, keeping their private and public life separate.
4. Protection of Shareholder Interest
We protect shareholder interest through efficient and transparent management practices which earns trust from them.
(1) We endeavor to improve investment return of the shareholders by earning healthy profits through efficient business management.
(2) We respect shareholders’ right to know and provide needed information truthfully in a timely manner.
5. Contribution towards the development of the Country and the Society
We respect national policy and laws, fulfilling our social responsibilities.
(1) We contribute to national development through continuous job creation and faithful tax payment.
(2) We strive hard for sustainable development together with the local community and play a crucial role in creating a future that brings happiness to everyone.
(3) We adhere to domestic and international laws and regulations governing free market order and respect their cultures including business transaction customs.
6. Management which is geared towards Environment·Health·Safety
We make every effort to protect the environment and pursue a zero-accident worksite.
(1) We make every effort to prevent environmental pollution in order to fulfill our responsibility towards the environment.
(2) We consider safety and health of employees and external suppliers as number one priority and pursue a safe and pleasant workplace.